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Integration

Slack for instant insights and intel monitoring

  • Competitive answers in your channels
  • Monitor shared competitive intel
  • The latest news, in your Slack

How does the Slack integration work?

Steve, an AI competitive intelligence platform, connects to Slack so your team can ask competitor questions with the /insights command and get answers in the channel. Configure a channel for scheduled competitor news, daily or weekly, and a separate channel where Steve listens for shared competitive intel. Contributors approve what Steve saves, or a PMM can require approval.

Step 1

Get your Slack connected

  1. 1
    Navigate to the settings page, which is the last element on the navigation on the left-hand side, and click on the communications tab; or open this URL.
  2. 2
    Under the Slack tab, click on the `Add to Slack` button.
  3. 3
    Authenticate on the Slack OAuth page and that's it!
Slack settings tab with the Add to Slack button to connect your workspace
Step 2

Ask competitive questions in Slack

  1. 1
    Steve works best with the '/insights' command.
  2. 2
    You can ask it a wide variety of questions related to your competitors.
  3. 3
    You can answer to Steve's follow up questions too!
Steve responding to an /insights command in Slack with one-line competitor news summaries
Step 3

Configure a channel for Competitor Alerts

  1. 1
    You can configure different alert channels for different projects.
  2. 2
    When inside a project, go to the 'Slack Settings' page from the left navigation.
  3. 3
    You can select a channel where Steve would send regular competitor updates, primarily pulling in news your competitors are making.
  4. 4
    You can configure Steve to send updates either Daily or Weekly.
Notification Settings showing a notification channel and Daily or Weekly summary frequency
Step 4

Configure a channel for Steve to detect Competitor Insights

  1. 1
    You can configure different channels for different projects.
  2. 2
    When inside a project, go to the 'Slack Settings' page from the left navigation.
  3. 3
    You can select a channel where Steve would listen to insights shared on those channel.
  4. 4
    Steve can see messages shared ONLY on this channel.
  5. 5
    By default the person who posted the insight can approve the insight to be included in Steve's knowledge base.
  6. 6
    You can turn off this setting by setting 'Require PMM approval only' to true.
Intelligence Settings showing a Slack intelligence channel selector and PMM approval only toggle

The answer is your messaging

A rep asks a competitive question in Slack. Steve answers with your messaging, cited back to the objection-handling card and a real call — not a generic model guess.

Got queries?

Request a meeting or email us at tech@hiresteve.ai

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